Privacy Policy
At Onceg, your privacy is important and respected. Here in this Privacy Policy, we describe how we acquire, use, and safeguard your personal information when you visit our website or purchase an item from our store. By using our services, you agree to the terms outlined here.
1. Information We Collect
- We may gather the following information when you use our store:
- Personal details (name, email address, phone number, billing/shipping address).
- Payment details (processed securely via trusted third-party providers).
- Account information if you register with us.
- Site usage statistics (cookies, IP address, browsing record).
2. How We Use Your Information
Your information is used to:
- Process and dispatch your orders.
- Provide customer support and respond to queries.
- Send order updates and promotional mail (if you opt-in).
- Improve our site, products, and services.
3. Sharing of Information
We don't sell or rent out your personal data. We do pass it on to third parties we believe in, such as:
- Payment processors to enable the transaction.
- Shipping companies to deliver your order.
- Service providers to allow us to operate our website and conduct analytics.
4. Data Security
We take reasonable technical and organisational steps to secure your personal data against unauthorised access, misuse or loss.
5. Cookies
Our website uses cookies to improve your online shopping experience, track website performance, and tailor content. You can control or deactivate cookies from your browser settings.
6. Your Rights
You as our customer in Germany and the EU are entitled to:
- Access, update, or delete your personal data.
- Withdraw at any time from marketing communications.
- Be given data portability or processing restriction.
In case you have any questions on this Privacy Policy or how we handle your data, feel free to reach us:
Questions & Support
Support Time: 24/7
Store Phone: +4915510816616
Store Email: support@onceg.shop
Store Address: Sophienstraße 53X, 99817 Eisenach, Germany